No Hassle Returns
The Proper Guarantee
It’s simple! We want you to love everything you buy from us. If you are not completely satisfied with your purchase, please return it to us within 60 days for a prompt and courteous exchange or refund. Sorry, postage and handling charges are not refundable.
Mile 1 Athletics’ Effortless Returns – -60 Day Return Policy
Returns made within 60 days of purchase are graciously accepted! Returned or exchanged merchandise must be unworn, unwashed, undamaged, or defective. Unfortunately, we are unable to accept the return or exchange of gift cards, gift e-cards, or gift boxes. Merchandise purchased through our catalog or website may be returned via mail.
Returns made with the original receipt will be refunded in the original tender. If you do not have your receipt but we are able to verify your purchase through your account information or credit card, you will be refunded in the original tender. Otherwise, a merchandise credit for the item’s lowest selling price will be provided.
Effortless Returns by Mai
Please note that when we receive your return, we will deduct $7.00 from your refund for handling fees. If you prefer to use the carrier of your choice and create your own label, we recommend using a form of traceable and insurable delivery.
Please ship returns to:
Mile1 Athletics Returns Department
2902 Native Dancer Court
Bowie, Maryland 20721-2192
While we hope you are completely satisfied with your purchase, you can exchange for the same item in a different size or color free of additional shipping charges within 60 days of purchase.
Simply circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed, or defective. Your new merchandise will be shipped out as soon as the return is received.
Prefer A Different Item?
If you wish to exchange an item for a different item within 60 days of purchase, you may visit us online or call (202) 234-9294 to place your order. After placing your re-order, you can then make your return as outlined above.
Merchandise marked as final sale is sold “as is” and may not be returned or exchanged and is not subject to our Price Adjustment Policy.
At this time, orders placed via Mile1athletics.com or by telephone and shipped outside of the U.S. cannot be returned or exchanged in any of our boutiques. If for any reason, you are dissatisfied with your purchase within 60 days of your original purchase, please contact our Customer Service at (202) 234-9294 or firstname.lastname@example.org
Please don’t hesitate to contact us with any questions – we’re just a phone call or email away. Phone: (202) 234-9294. Email: email@example.com.